王老吉里倒出黑褐色果冻状粘稠物？回应：或因运输碰撞导致霉变

潇湘晨报 2023-06-30 15:25

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“你看看这是王老吉，你看看这瓶子倒出来的是什么？”6月28日，河南周口的张女士（化名）发布视频，称在红罐王老吉里喝出了黑褐色粘稠状异物，表面覆着毛绒绒的异物。“没变味，但是太恶心了。”

6月29日，潇湘晨报记者联系到张女士，她透露目前事情仍没有得到解决，“我尝试过拨打厂家的电话，但是一直没有打通。”

潇湘晨报记者联系到王老吉的一名工作人员，对方表示，这种情况可能是因为产品在运输中发生碰撞导致密封性被破坏，产品出现质变导致霉变，不建议再饮用。“会将情况记录下来，反馈给公司有关部门进行跟进处理。”

投诉：王老吉里喝出黑褐色粘稠物

张女士称，当时她觉得口渴，母亲便去房间里拿来两瓶红罐王老吉饮料。母亲打开了其中一瓶，没有出现任何问题，她打开另一瓶红罐王老吉，刚喝了一口就发现了不对劲，“喝的时候一直有东西挡着，只喝到一小口。”

张女士表示，她感到奇怪，出于好奇，她让母亲找来一个杯子，将瓶子里的东西倒了出来。“倒出来的时候也不好倒，又软又滑，几乎是硬拉出来的，倒出来也不知道是什么东西，在杯子里飘着，一坨黑黑的。太恶心了，我喝到了一点点，没有变味，但是肯定要吐出来。”

潇湘晨报记者看到，在张女士发布的视频里，红色的王老吉凉茶罐上，有一团黑褐色的、类似果冻状的粘稠物体，在这团物体里，有黑色的杂质。在她的另一个视频显示，已经空掉的红色王老吉易拉罐，开口处有一条黑褐色的固状物，易拉罐上有一处凹陷的痕迹。

评论区里，有人质疑，“是不是过期了”，对此，该网友表示“但愿是过期，过期应该最多是变味，而不是变质”。

张女士称，她当时没在意，把瓶子丢了，但在同一箱里找到的剩余饮料上面显示，生产日期为2022年8月1日，保质期为两年。

张女士告诉潇湘晨报记者，目前事情还没有解决。“我尝试过拨打厂家的电话，但是一直没有打通。”

回应：可能因为运输原因导致，会根据处理

6月29日，潇湘晨报记者联系到广州王老吉大健康产业有限公司的一名客服工作人员，她表示，王老吉凉茶植物饮料是不添加防腐剂的纯茶饮品，出现这个情况有可能是商家在储存、运输、搬运过程中出现这个路途颠簸等运输碰撞，导致产品的密封性被破坏，里面的产品出现质变的情况。凉茶是属于这个草本植物配制而成的，里面含有糖分。含有糖分的话，如果空气密封性被破坏，与空气中的细菌发生质变的话，会发生霉变效果。“这种情况下是不建议再饮用了。”

“主要是要看这个顾客是否有说密封性被破坏，或者说产品外观出现凹陷、破损的情况。如果消费者担心后续遇到类似的问题，建议购买时先检查一下产品的外观是否存在破损等异常情况，或者先倒出来，再进行饮用。”该工作人员表示，王老吉的产品在罐装过程中不会出现该问题，“我们的产品是经过检验合格再出厂的。”

该工作人员表示，会将将张女士的情况记录下来，向公司的相应部门去反馈，后续由公司这边安排人进行处理。

来源：潇湘晨报编辑：吴雅梦

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